Cancellation & Refund Policy

If you cancel the activity, the cancellation policy on the Tripxoxo voucher is authoritative. We advise the customer to carefully read the information on the voucher.

If there is no cancellation policy stated on the Tripxoxo voucher, the following cancellation charges will be levied by the supplier of the services:

Up to 4 days before begin of the activity: full refund

3-0 days before begin of the activity or no-show: no refund

You reserve the right to demonstrate that the supplier suffered a smaller loss through the cancellation, than indicated by these rules.

The refund will be made within 20 working days by crediting the credit card used.

If the credit card payment before the use of the booked service is not honored or revoked, this will be considered as a booking cancellation and cancellation fees will apply. Further claims for damages are reserved.