- This voucher is only applicable to foreign visitors holding a tourist visa valid for a maximum of six months.
- Kindly provide each traveller's name, country, birthday, gender, e-mail address, and route (Taipei to Kaoshiung or Kaoshiung to Taipei) upon payment.
- The Exchange Order is valid for exchanging of the THSR tickets and not for boarding the trains. Take note of the valid period for exchange.
- The digital voucher is not transferable and can be used only by the individual.
- This pass is for non-reserved seat cars, but if you prefer a reserved standard seat, you may do so at the ticketing window at no additional charge.
- If the ticket is lost, damaged, or stolen, there will be no re-issuance, application for loss, or refunds.
Necessary information that needs to be provided:
- Ticket type (Adult or Child)
- Passport number
- First and last name (as stated in the passport)
- Birth date
Warnings- - During extraordinary circumstances like train delays, interruption of service, or cancellation of trips, the THSR ticket will neither be compensated for nor will the validity be extended.